WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
The protection and security of data in our customers is of paramount importance, so we have implemented the best practices to ensure with the utmost respect the processing of personal data and the right to the protection of such data. As defined, through the correct implementation of the RGPD, we intend to safeguard and establish the best guarantees to prevent the misuse of your personal data, providing all the necessary mechanisms for its control. Under the rules defined by the RGPD and under the supervision of the National Commission for Data Protection, which is the supervisory authority in Portugal, all companies and organizations must take measures to preserve and ensure the security of the data they process.
Our company is committed to guaranteeing the confidentiality of all personal data to all elements involved; we know that customers have the right to know which third parties we share data with or may have access to the data (we inform you that at the time of purchase the carrier and the payment provider have access to customer data); we are committed to collecting data that is strictly essential to the provision of the service and not to use it for purposes that have not been consented to by the respective holder and also to inform users if improper access to their data is detected.
One of the most relevant rights is the right to be forgotten, for which, at any time, clients may request the elimination of their client account (knowing that they will lose access to it forever). If the client also wishes to request to stop receiving our newsletters (or any other form of communication), and from that moment on, our team commits itself not to make any communications. It is important to point out that only the data strictly necessary for the fulfillment of the obligations before the Tax Authority will be stored. To change the Privacy Settings, you can use our contact form, or send an email to – [email protected] – requesting changes to your account.
Please refer to:
* our website’s Terms and Conditions
* the site of the CNPD to have all the information about RGPD
* Use the email – [email protected] – to contact us, we are always available to help